Shipping&Delivery
Thank you for shopping with topicgirl.co !
How long will my order take to arrive?
Our warehouse only operates on Monday – Friday during standard business hours, Orders made on the weekends might experience delay. Most orders are processed within 3-5 business days, Pre-sale items are expected to be extended by 5-8 business days, When we experience a surge in orders, we anticipate it will take approximately 15 business days to process. After it's shipped, average delivery times are 7-14 business days.
If it's an international order, most packages arrive within two or three weeks, though it can take from four to six based upon how your country handles those packages. Unfortunately, there's nothing we can do on our end to expedite that process.
Total Delivery Time = Processing Time + Shipping Time(depending on your location)
Tracking information
- You will receive an email when your order has been shipped. A tracking number will be provided (the tracking number will be active within 24 hours). Please note: This may take longer during events or holidays.
-
Tracking information may take 48 to 72 hours to update.
-
If you cannot track your package normally, please contact us and we will resolve this issue within 48 hours.
Order Cancellations
-
We can cancel the order for you if you contact us in time after your purchase.If your payment finished and the parcel is not shipped out, you can cancel your order before your item’s delivery. And we will refund full of your money.
-
Orders can't be canceled once the parcel is shipped out.
- If for any reason you do not love your items, they can be returned within 30 days of receiving your order. Please visit our Return Policy for more information before starting a return.
Contact Information
- Email: service@topicgirl.com
- If you haven't received a response email within 24 hours, it's possible that the email has been blocked. Please contact us through our instant messaging tools, such as Messenger.